Get Back Up and Running
Up-time and efficiency are top priorities for your operation, so when a device is malfunctioning, it can severely impact the way your business runs. We understand that device issues lead to reduced productivity and revenue, and can leave you to cope with inconvenient workarounds. That’s why Informs offers equipment repair services for thermal printers, mobile handheld computers, scanners and more.
With Informs’s equipment repair services, you can be sure that a qualified professional is working on your devices—someone who is already familiar with the brand and model. We’ll have you up and running quickly, minimizing the disruption to your business.
Contact Us to Learn More About Our Equipment Repair Solutions
TYPES OF REPAIR SERVICE
We work with our manufacturers to provide various levels of service with a range of coverage and turn-around times to choose from. Our helpdesk team also offers repairs onsite and in our office. Here are some of the options available with our service offering:
- Onsite field service available in most U.S. locations
- Timely, cost-effective depot service
- Spare pool management to replace devices that are being repaired
- Helpdesk access for general device questions and requests
CHOOSING AN EQUIPMENT REPAIR SERVICE
While no one likes to think about their devices not working, equipment repairs are a part of every device lifecycle. Our experienced sales and service teams can help you decide which repair service makes the most sense for your budget, workforce, and devices. Depending on the hardware you use, we can get you set up with the applicable warranty or service contract with the coverage you need for your device repair.