One call, one portal, one point of contact is all you need with Informs—your complete IT service.
Need help keeping track of all your service agreements, renewal dates, and service call placement and escalation procedures? Informs can consolidate and manage support contracts for all your vendors in a convenient, single point of contact. Informs partners with the best service companies around the globe, sourcing from OEM, OEM-authorized and select third-party maintenance organizations to build a service solution suited to your IT asset age and location. The processes of IT support agreement procurement, utilization, and renewals becomes simpler and you can easily access important contract information, place service calls, escalate service calls, look up call history, request equipment additions and deletions, and order supplies. Our dedicated team of customer service professionals monitors every aspect of contract administration and service delivery—so your team doesn’t have to.
ICAP is available for current clients only and prior setup by an Informs customer service representative is required. To learn more about how informs can help you save time and money while making service much easier, or to set up your account, please contact us today.